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How To Improve The Patient Experience Through Telemedicine

How To Improve The Patient Experience Through Telemedicine

Despite all the attention virtual tours have received in recent months, the potential of teleskills to drive operational response and efficiency cannot be overlooked. In this regard, telemedicine enables applications that can facilitate cost reduction, improved scalability and interoperability, advanced data analytics, and new levels of personal control over patient data. All of these factors […]

14/04/2022 08:04

Smart
Office

5 Design Keys That Are Defining Workplaces in 2022

5 Design Keys That Are Defining Workplaces in 2022

The landscape of work has evolved and transformed so often over the last 18 months that expectations, predictions and aspirations for what the office should be have never been more disparate. While that’s not necessarily a bad thing, it does mean that where the office was very much “home from 9am to 5pm”, it has […]

12/05/2022 09:05

Smart
Contact Center

What Three Key Elements Mark the Success of an Omnichannel Customer Experience?

What Three Key Elements Mark the Success of an Omnichannel Customer Experience?

As digital transformation changes the business landscape, customer experience (CX) has become the number one service in the call center. In fact, contact center and customer experience (CX) leaders recently surveyed by Aberdeen prioritize adapting to customer needs above all else when establishing their digital strategies. Aberdeen recently surveyed more than 1,300 business leaders about […]

17/05/2022 07:05

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